Do you respond outside business hours?

Our claims and incident line operates 24/7 across all time zones. New-business inquiries submitted outside office hours are answered first thing the next business morning (ICT).

Which languages can I communicate in?

Our client-advisory team works in English and Thai natively, with Chinese, Vietnamese, Hindi, Arabic, Spanish, and Portuguese supported through our multilingual network.

Is my information kept confidential?

Yes. All inquiries are handled under strict confidentiality and our data-protection policy (GDPR and Thailand PDPA aligned). We never share your information without your consent.

Can I speak to a specialist before committing?

Absolutely. Every quote includes a no-obligation consultation with a trade-protection specialist who understands your corridor and industry.

Contact & support

Contact Us

Our trade protection specialists respond within 2 business hours — and our claims line never closes. Reach us by phone, email, WhatsApp, or the form below.

Response in 2 business hours
24/7 claims & incident line
8 languages supported

Phone+66 2 000 0000Available 24/7 for claims and incidents Emailinfo@thaiinsurances.comResponse within 2 business hours WhatsApp+66 2 000 0000Fastest for urgent transaction support

Headquarters — Bangkok, Thailand

123 Silom Road, Bang Rak, Bangkok 10500, Thailand

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Office Locations

One headquarters and six regional offices across five continents.

View all global offices

Bangkok, Thailand

Asia-Pacific

Headquarters

123 Silom Road, Bang Rak, Bangkok 10500, Thailand

+66 2 000 0000

info@thaiinsurances.com

Mon–Fri 8:00–18:00 (ICT)

Regional Offices

6 locations · coordinated from Bangkok

Singapore, Singapore
Dubai, United Arab Emirates
London, United Kingdom
New York, United States
São Paulo, Brazil
Sydney, Australia

Regional contact details are published as each location is formally established.

Department Directory

Go straight to the team that handles your matter — every department answers within 2 business hours.

New Business & Quotes

Tailored proposals for insurance, escrow, verification, and risk advisory.

quotes@thaiinsurances.com +66 2 000 0000

Insurance Division

Marine cargo, trade credit, political risk, and liability programs.

insurance@thaiinsurances.com +66 2 000 0000

Escrow Division

Escrow structuring, fund administration, and release coordination.

escrow@thaiinsurances.com +66 2 000 0000

Verification Division

Supplier, factory, and certificate verification plus due diligence.

verification@thaiinsurances.com +66 2 000 0000

Claims & 24/7 Support

Round-the-clock claims notification and incident response.

claims@thaiinsurances.com +66 2 000 0000

Compliance & Legal

AML/KYC, contractual, and regulatory inquiries.

compliance@thaiinsurances.com +66 2 000 0000

Frequently Asked Questions

Quick answers about response times, languages, and confidentiality.

Standard quotes are prepared within 2 business hours of receiving a complete request. Complex or multi-service programs may take one business day, and we will confirm the timeline in our acknowledgement.

How Can We Help?

Choose a path below — every request receives a reference number and a specialist response within 2 business hours.